A Honeywell smart thermostat is an excellent way to fine-tune how you use your home comfort system. But like any utility, you could occasionally run across a problem. With its digital display, Honeywell smart thermostats can display an error code that trained technicians can use to figure out what's going on. Here are a few of the most likely error codes you could see on your Honeywell smart thermostat.

Honeywell Thermostat Error e42

You may see this error code if your home’s Wi-Fi connection did not present an IP address for the thermostat to hook up to. This can take place if your router doesn't execute the Dynamic Host Configuration Protocol, or DHCP. This procedure automatically sends out the required IP address for your thermostat to connect.

How to Fix Honeywell Thermostat Error e42

You can fix error code e42 by making sure that your router can complete the DHCP. When it does, you may also need to power cycle the router and perform the setup process again with the thermostat. Doing so should see to it that the DHCP is sent and connects to your smart thermostat.

Honeywell Error Code e02

Error code e02 is displayed whenever the password for connecting to your home’s Wi-Fi router is incorrect. Once this error code has appeared for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can try to enter the password again.

How to Fix Honeywell Thermostat Error e02

All you have to do to clear error e02 is ensure you’re typing the correct Wi-Fi password when setting up the thermostat.

Error Code 40 for Honeywell Thermostats

Error code 40 can show up when the thermostat is notified that a heat pump or air conditioner’s monitoring system has identified a malfunction. Most commonly, this appears if the compressor isn’t turning on despite being directed to. But this error code could also surface if power is shut off from the outdoor unit for a lengthy period of time. A “High Pressure Fault” error, triggered by poor airflow, can render this error code. And finally, you might experience error code 40 if there’s a problem with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.

How to Fix Honeywell Thermostat Error 40

You can inspect the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for regular operation. If you reset the thermostat and error code 40 reappears, it’s best to get in touch with an experienced technician.

Honeywell Error Code e43

If your Honeywell thermostat displays error code e43, it is failing to communicate with the router, and by extension the Wi-Fi. This may happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).

How to Fix Honeywell Thermostat Error e43

Restart the router by unplugging it and leaving it that way for about 30 seconds. The thermostat may also be disconnected if you’ve recently switched the password or the Wi-Fi’s SSID, which is the name you give it.

Error Code e1 for Honeywell Thermostats

Thermostats use sensors to determine the temperature outdoors and indoors. If a sensor malfunctions, you might notice error code e1 turn up on your Honeywell smart thermostat.

How to Fix Honeywell Thermostat Error e1

A qualified technician can replace the sensor and restart the thermostat, which should take care of error code e1.

Error Code 11n for Honeywell Thermostats

Error code 11n can appear in situations where the thermostat is unable to connect to a heating or cooling unit. This might mean that the equipment itself is defective and unable to communicate with the thermostat. This can happen when the wiring is damaged or even if the thermostat is faulty.

How to Fix Honeywell Thermostat Error 11n

A licensed technician can employ a voltmeter to find out if there’s a faulty electrical connection. If the wiring on your specific HVAC equipment is bad, the technician can replace it. If the thermostat itself is the source of the error code, it will likely have to be replaced.

Honeywell Thermostat Error e2

If you notice error code e2 pop up on your Honeywell smart thermostat, it might mean several different things. In some cases, one of the sensors that detects the temperature isn’t functioning properly. Other times, it means the router was disconnected from the outlet before the thermostat completed the setup process.

How to Fix Honeywell Thermostat Error e2

When the error code stems from sensor failure, a technician can troubleshoot and swap out the affected sensor. Any time the problem originates from disconnected power, all you’ll have to do is make sure the router stays on throughout the setup process.